Diagnoses

Colasoft Capsa diagnoses your network from the captured packets and lists all diagnosis events with a severity level. From the Diagnoses view, you are not only able to see the event count by network layer, but also know event-related information such as source, destination, packet number, etc. The severity level indicates the event is an informational message, a minor error or a critical error.

The subviews in the lower section provide more and detailed information of the current row selected from the upper view, for example, when "Application Layer" is highlighted, the subview Events present all diagnosis events on the application layer. In addition to the default columns, you can reach more column information by clicking on the column bar and select "More...". Colasoft Capsa also lets you open a new window to show event-related packets with double clicks on an event. The subview "References" offer a description for the current event with possible causes and solutions, which is helpful for troubleshooting your network.

Users may filter events by clicking the button of the security level in the toolbar. According to the severity levels of diagnosis, Colasoft Capsa contains four kinds of events:

  • Information
    The Information severity level (labeled as ) indicates the current event is a normal message, no corrective action is required.

  • Notice
    The Notice severity level (labeled as ) indicates the normal but significant conditions of the current event, it may require special handling.

  • Warning
  • The Warning severity level (labeled as ) indicates an error has occurred which requires your attention and should be addressed soon.

  • Critical
    The Critical severity level (labeled as ) indicates the serious error conditions which requires immediate intervention by administrators.
This chapter provides a list of references information for all diagnosis events, including event description, possible causes and solutions.
Back

© 2008 Colasoft Co., Ltd. All rights reserved.