Colasoft - Contact technical support

Home User

Small & Medium
Business

Large Enterprise
Business

Affiliates &
Resellers

Support

Installation Layouts

FAQ

Glossary

Contact Support


	Feedback
Pre-Sales Toll Free: 888-467-2634(USA)

Home > Support > Contact Support

Contact Support

Some Important Notes Before You Submit Your Report

To isolate and fix a problem, Colasoft requires a reproducible test case or exact steps to reproduce the failure. If the problem is not 100% reproducible from the steps you list below, please let us know.

We will consider all reproducible bug reports and work on documenting them. However, we do not guarantee that any one problem will be resolved in any specific version of any product.

Click here to send other feedback.

Your Information (Optional)

Your Name:
E-Mail:

Problem Description

Problem Title:	*
Product:	*
Version:
Product Type:	* (Can be found in the About menu)
Build No.:	* (Can be found in the About menu)
Problem Type:
Reproducible?

Please provide a detailed description of the specific problem you experienced. Tell us what you expected to happen, and what actually happened.

*

System Configuration

Machine Manufacturer:

LAN Adapter:

CPU:

Operating System:

OS service pack:

RAM (MB):

Available Disk Space:

Please provide any other information about your computer that seems relevant to the problem.

* Selected fields are required

Colasoft, Capsa and Colasoft logos are registered trademarks of Colasoft Co., Ltd. Sniffer is a registered trademark of Network General Corporation. All other names are trademarks or registered trademarks of their respective owners.