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Product FAQ Learn More

Colasoft Capsa
  1. What is Colasoft Capsa?
  2. What can I do with Colasoft Capsa?
  3. What are the differences between Colasoft Capsa Professional and Colasoft Capsa Enterprise?
  4. What is a filter?
  5. Can Colasoft Capsa analyze network traffic occupation?

Colasoft MSN Monitor
  1. What is Colasoft MSN Monitor?
  2. What can I do with Colasoft MSN Monitor?
  3. What Operating Systems are supported by Colasoft MSN Monitor?
  4. How do I get the statistics of the MSN communications in my LAN?
  5. Can it show the display name of MSN Messenger accounts?

Colasoft EtherLook
  1. What is Colasoft EtherLook?
  2. What can I do with Colasoft EtherLook?
  3. I have a demo version of Colasoft EtherLook and a valid license key, but can't change the demo version to a valid registered version because I get no window to insert my license key. How can I do?
  4. I installed Colasoft EtherLook on an NT 4.0 service pack 6 computer and it constantly gives me a Dr. Watson screen and shuts down. It also could not be uninstalled completely.
  5. How can I make sure I'm no longer being monitored once this software is removed?
Purchase FAQ Learn More
  1. Can I install a Single User License on both my pc and laptop?
  2. Do I have to purchase a maintenance?
  3. Can I continue to use the product if my maintenance expires?
  4. My maintenance has expired but I am interested in your latest release, how can I get it?
  5. Is it really secure to order online?
  6. Can I use Colasoft's softwares for free?
Customer Service FAQ Learn More
  1. How can I contact Colasoft Customer Service?
  2. Why should I register to Colasoft Customer Service?
  3. What can I do with a Customer Service account?
  4. When will I register to Customer Service?
  5. I registered on share-it!'s website, why should I register again?
Download FAQ Learn More
  1. Can I obtain the trial version CD?
  2. I am using a third-party download utility GoZilla, when I click the download link nothing happens. What's wrong?
  3. My web browser asks me if I want to save or open the file. What should I do?
  4. I just downloaded and saved the file to my hard drive, but I forgot where it is. How can I find it?
  5. How can I install the programs?
Copyright © 2008 Colasoft Co., Ltd. All rights reserved.
Colasoft, Capsa and Colasoft logos are registered trademarks of Colasoft Co., Ltd. Sniffer is a registered trademark of Network General Corporation. All other names are trademarks or registered trademarks of their respective owners.
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