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How to Buy

Coupon Code

Academic users and non-commercial users can get a coupon code to buy Colasoft products.

  • Academic User


  • Non-commercial User

  •  

    Already download and try our product? Great! Act now and order online. We offer various prices according as different users and usages. There are four types of pricing you can choose from, which accompanied with different discounts. Please make sure which type of users you are before you place order.

    Satisfaction Guaranteed, Risk Free Order

    Try Colasoft products and risk free. We promise to give all licensed users a 30-day money back guarantee. No question asked. If for any reason you need to return or exchange your products, just contact our Customer Service Representative and you're done!

    Payment

    We accept both online secure payment and offline payment. Online secure payment are acceptable by check, credit card, UK debit card, wire transfer, PayPal or cash in US Dollar, Euro, Pound Sterling, Japanese Yen, Swiss France, Canadian Dollar or Australian Dollar.

    If you only have a free e-mail account, please select cash, check or wire transfer as your payment option; free e-mail addresses are accepted for those options. Alternatively, you can place your order via fax for manual processing. However, since online orders are processed automatically, they take less time than fax orders.

    See our Purchase FAQ for detailed answers to the questions about order, payment or delivery procedure, or visit the Customer Care Center of our payment processor shareit! for more information about payment options.

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    Online Secure Order  (recommended)

    This is the fastest and easiest way to order our products. Your credit card information is sent directly to the credit card processor in a highly secure manner. We protect you by ensuring that nobody but you and the automated credit card processor can see your credit card information. We also accept payment of check, debit card, wire transfer or cash for online order.

    Purchase Process

    Note: If you do not receive the email within a reasonable amount of time, please notify us!


    Purchase Order

    Business customers can generally place a purchase order (PO) through our paymeny processor. Private customers are not eligible for this type of order.

    1. Please send our contract order processor ShareIt! your official order on company letterhead by mail or fax.

    2. Please include the following information in your order to ensure your order can be processed without delay:

    • The product name and, if known, the 6-digit product ID number
    • The number of units you wish to order
    • The name to which the product should be licensed
    • Your company's billing address and, if applicable, a different delivery address
    • Contact name, phone number and fax number
    • The e-mail address for the order confirmation and invoice and, if different, the e-mail address for delivery
    • The currency you would like to order in (if applicable)

    3. Our order processor's information:

      Customer Service USA
      (Language: English)
      share-it!
      9625 West 76th Street, Suite 150
      Eden Prairie, MN 55344, USA
      Phone: +1 952 646-5747 (for calls from outside the U.S.)
                 +1 800 903-4152 (for calls from inside the U.S.)
      Fax:     +1 952 646-4552
      Customer Service Germany
      (Languages: German/English/French/Italian/Spanish/Portuguese)
      share-it! - element 5
      Vogelsanger Str. 78
      50823 Cologne, Germany
      Phone: +49 221 31088-20
      Fax:     +49 221 31088-29

    Copyright © 2008 Colasoft Co., Ltd. All rights reserved.
    Colasoft, Capsa and Colasoft logos are registered trademarks of Colasoft Co., Ltd. Sniffer is a registered trademark of Network General Corporation. All other names are trademarks or registered trademarks of their respective owners.
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