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Colasoft Customer Support
  • Colasoft support team is always ready to provide first-class support services to our customers, and help you dealing with network problems. With all your feedbacks and suggestions we can get better over time. Customers can either contact us via email or make a post in our official support forum.
  • Packet Files
    Colasoft provide visitors the downloadable packet samples for protocol analysis. To properly use the samples, please follow these steps:

    1. Download the demo of Colasoft Capsa and finish the installation.
    2. Download and save the analysis sample you are interested in.
    3. Double click the sample packet file to open it with Colasoft Capsa.

    Type Name Description Download ZIP Format
    Arp-Gernal Packet file for normal communication packet of ARP
    ARP-snoop ARP deceive packet file
    DNS Error over UDP Based on error packet of UDP
    DNS Query over UDP Based on request packet of UDP
    DNS Response over UDP Based on response packet of UDP
    FTP Control FTP control connection packet
    FTP Data FTP data connection packet
    HTTP-general HTTP communication packet in gerneral condition
    IP-fragments IP fragment packet
    Nimda.cscpkt Nimda virus communication packet
    TCP-ack-scan TCP ACK packet attack
    TCP-syn-attack TCP SYN packet attack
    Telnet-general Telnet logging on packet generally
    VLAN 802.1Q Packet with added 802.1Q tag
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