• How can I contact Colasoft Customer Service?
  • What can I do with a Customer Service account?
  • My email is not being recognized by your system when I try to retrieve my password.
  • Can I use the purchase information to log in?
  • I recently bought another product from Colasoft, can it be applied to my account?
  • We want to get the new update but the person who knows our login ID left our company, can you help us?
  • Is there an area where I can change my email address?
  • I forgot the password, how can I login to my account?
  • I lost my license information, can I have another one?
  • We need to reinstall after hard drive failure and cannot find the license information.
  • How can I activate the product when I was trying it over the Internet and received an error?
  • I have the problem to activate my new purchased Colasoft Capsa, I always get the error message "Error 912: you have reached your installation limit". What is the reason for?
  • How do I know whether my product's maintenance expires or not?
  • Can I free upgrade to the latest version?
  • I received an email informing me about some new updates, but my product's maintenance has expired, how can I get the updates?
  • I was unable to log in to my account on your site, I got the message "Invalid Customer ID or password."
  • Is there a way to reset the password for my account?
  • I would like to renew my product, where can I start?
  • Is it possible for me to upgrade from Professional Edition to Enterprise Edition?
  • Our Clients